Terros Health

Clinical Intake Specialist-McDowell-Sign on Bonus!

Job Locations US-AZ-Phoenix
Job ID
# of Openings
Behavioral Health/Social Work
Weekly Hours


Terros Health is pleased to share an exciting and rewarding opportunity for a Clinical Intake Specialist working at our McDowell Road location.  Reporting to the Senior Director of Health Services, the ideal individual is flexible, compassionate and professional.  If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking. Terros is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.


If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!  If you are energized by helping people during their most challenging times, this vital opportunity will be rewarding.


LOGO (1)


Terros Health is hiring a Clinicial Intake Specialist in Phoenix, AZ. 


Location: East. McDowell


Full-Time, Employed


Offering Excellent Salary

Full Benefits, Including 401K and Generous PTO/PST (4+ weeks)


$2,000 Sign on Bous! External Candidates Only


Position Summary: Under Terros’ Health’s policies and professional requirements, the Clinical Intake Specialist participates as a member of an interdisciplinary clinical team working with individuals diagnosed with General Mental Health and Substance Use diagnoses. Works in conjunction with the intake clinician to complete the initial intake requirements, assigns patients to appropriate treatment groups and other services, completes demographics, assists in scheduling follow up appointments, completes administrative paperwork to ensure patients are placed into treatment in a timely manner, ensures intake documentation meets quality standards, and conducts outreach and engagement assistance. Communicates and documents patient progress and all outreach efforts in a professional, efficient, and timely manner. Uses brief clinical interventions, Motivational Interviewing, and supportive listening skills to engage and support patients receiving services. Works under the direct supervision of Health Center Director or Clinical Site Manager.



Essential Duties:


  • Works collaboratively with the intake clinician to complete the necessary case management/ administrative aspects of an intake to ensure patients are placed in treatment in a timely manner.
  • Completes patient demographics and ancillary requirements, including program location, program detail, patient provider, support services, release of information, state demographics, group referral information, PCP communication document, at risk crisis plan, scheduling medical appointments, and documenting services provided.
  • Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with patients receiving behavioral health and/or substance use treatment services.
  • Provides excellent customer service to patients, internal and external provider agencies, State entities, or other stakeholders (e.g. probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
  • Conducts face to face, telehealth and telephonic interactions with patients, family or other involved parties for the purpose of assessing, maintaining, or enhancing a person’s functioning.

Benefits & Wellness

  • Multiple medical plans - including a no premium plan for employees and their families
  • Multiple dental plans - including orthodontia
  • Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
  • 4 Weeks of paid time off in the first year
  • Wellness program
  • Child Care Support Program
  • Pet Insurance
  • Group life and disability insurance
  • Employee Assistance Program for the Whole Family
  • Personal and family mental and physical health access
  • Professional growth & development - including scholarships, clinical supervision, and CEUs
  • Employee perks and discounts
    • Gym memberships
    • Tuition at GCU and University of Phoenix
    • Car rentals
  • Bilingual pay differential

Apply with your resume at www.terroshealth.org 


    • A bachelor’s degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
    • A bachelor’s degree in the field of behavioral health and any behavioral health experience, or INDUSTRY: Behavioral health.
    • Associates degree in Medical or Behavioral Health field; or
    High School diploma/GED equivalency and 3 years of behavioral health experience.
  • Basic understanding of the DSM-V preferred.
  • High level of competency in Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred.
  • Excellent communication skills, evidenced by a non-judgmental approach and effective listening
  • Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
  • Certified Case Manager preferred but not required.
  • Must have valid Arizona driver’s license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health’s driving policy.
  • Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
  • Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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