Terros Health

  • Lead Crisis Clinician - Flagstaff

    Job Locations US-AZ-Flagstaff
    Job ID
    # of Openings
    Behavioral Health/Social Work
    Crisis Mobile
    Weekly Hours
  • Overview

    Terros Health is pleased to share an exciting and challenging opportunity for a Lead Crisis Clinician - Flagstaff. Terros Health’s Crisis team provide behavioral health, prevention, education and crisis stabilization services. They serve children, adolescents, adults, senior adults and families as well as schools, neighborhoods, organizations and businesses by providing phone, walk-in and in-home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior.  The individual will need to be professional, friendly, a self-starter, organized, and compassionate.     


    Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.


     If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!  




    This position has a dual role: First, as part of the mobile crisis team, the Lead Crisis Clinician responds on-site to individuals in crisis whose issues cannot be resolved by the crisis call center telephonically. Utilizing best practices in crisis intervention, the Lead Crisis Clinician responds to and supports individuals and families in crisis. Second, engages in clinical and administrative activities and oversight necessary for the crisis department to function on a daily basis and meet state standards.

     This position will:

    • Performing mobile crisis interventions in a variety of settings including individual residences, schools, and hospital emergency rooms. Save
    • Working effectively and respectfully with clients, families, schools, first responders and all others involved
    • Supporting hospital discharges by providing assessment, planning and facilitation with hospital team
    • Acting as a key interface between the Crisis Department and the crisis call center
    • Ensuring the necessary infrastructure is in place and operating
    • Helping manage the Crisis Department schedule
    • Working closely with fleet and facilities departments
    • Auditing of documentation to ensure administrative completeness and accuracy
    • Playing a key role in the training of new staff members
    • Supporting the Northern Arizona Director and Managers in providing clinical and administrative oversight of BHT level staff, including clinical review of documentation
    • Assisting Director and Manager with tasks as needed

    Terros Health offers an excellent benefit package including, but not limited to:

    • Medical, dental, and vision insurance
    • Group life and disability insurance
    • Employer matched 401(k)
    • Generous PTO/paid sick leave (4+ weeks in year 1)
    • Wellness and employee assistance plan

    Schedule:  Wednesday - Saturday 8:00am-6:00pm


    Evening and Weekend Shift differentials available. 


    • Mobile Crisis work experience is preferred 
    • Master’s degree, i.e., MA, MC, MSW, in a behavioral health field and Arizona Behavioral Health license or ability to obtain an Arizona license within 4 months  i.e. LAC, LPC, LMSW, LCSW, LAMFT, LMFT, LASAC, LISAC - in accordance with Arizona Board of Behavioral Health guidelines and meet all current rules for performing clinical supervision as outlined by the ADHA guidelines.
    • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 20 working days of assuming role.
    • Must have valid Arizona driver’s license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health’s driving policy.
    • Must have or be able to attain CPR/First Aid certification within 60 days of assuming role.
    • Proficiency using computer-based systems including electronic health records, Microsoft Outlook, and other Microsoft Office products
    • Ability to work well and tactfully with individuals and groups


    • Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • Work 10 consecutive hours or longer if clinical or administrative needs arise.
      • Carry equipment to the team vehicle (approximately 35 lbs.) and during intervention.
      • Ability to use computer equipment in office and in moving vehicle while partner drives.
      • Communicate in person, on phone, and via two way radio.
      • Operate a vehicle safely at various times of day/night depending upon hours worked.
      • Work in an emotionally and physically stressful situation



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