We are pleased to share an exciting and challenging opportunity at Terros Health for a Senior Director of Operational Analytics at our corporate offices in beautiful Midtown Phoenix .
Terros is a fully integrated healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.
The Senior Director of Operational Analytics is responsible for leading a team of operations analysts to monitor and improve patient care, service delivery, and data quality. The Senior Director will determine key metrics to be monitored across programs and populations and work collaboratively across the company to ensure consistency in data collection and monitoring. The Senior Director and analysts will facilitate root cause analysis and resulting process improvement initiatives to ensure delivery of high quality, billable services that meet stakeholder expectations. The Senior Director evaluates general and specific business conditions as they relate to patient service and other operational issues and recommends solutions to the Executive Leadership Team. This position will run the Operations Leadership Team (OLT) and will track and monitor any enterprise OLT initiatives.