Terros Health

  • Crisis Clinical Manager - After Care Program Supervisor

    Job Locations US-AZ-Phoenix
    Job ID
    # of Openings
    Behavioral Health/Social Work
    Crisis Mobile
    Weekly Hours
  • Overview

    Terros Health is pleased to share an exciting and challenging opportunity for a  Crisis Clinical Manager -Aftercare Program Superviosr, working at our Thomas Rd. location


    Terros Health’s Crisis team provide behavioral health, prevention, education and crisis stabilization services. They serve children, adolescents, adults, senior adults and families as well as schools, neighborhoods, organizations and businesses by providing phone, walk-in and in-home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior.  The individual will need to be professional, friendly, a self-starter, organized, and compassionate.     


    Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.


     If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!  



    This position requires an associate or independent level behavioral health license issued by the Arizona BBHEs.  This position oversees the Crisis Department aftercare programs that are to further assist clients that had experienced crisis situations and promote recovery, wellness and stabilization.  This position directly manages the Bridging the Gap-Crisis program, the Crisis Transition Navigator program and the Community Stabilization Team lines of service (Subject to program expansion/adaption).


    Job Expectations including, not limited to:

    • Manage the day to day operations of BTG-Crisis, CTN and CST.
    • Manage referral workflows and ensure referrals are being assigned appropriately.
    • Ensure the appropriate data points are being captured in program logs to report to stakeholders as needed.
    • Ensure staff are trained appropriately to their respective jobs.
    • Conduct clinical supervision per state guidelines.
    • Facilitate weekly staff meetings.
    • Process payroll.
    • Maintain productivity spreadsheet weekly.
    • Staff cases as needed to ensure we provide the best client care.
    • Ensure any reports to Stakeholders are sent timely (i.e. to MMIC).
    • Maintain positive and productive working relationship with ADHS/OBHL, RBHA, AHCCCS and ACC, UPC, RRC, CRU and CPR.
    • Attend external meetings involving these programs.
    • Attend internal meetings as required.
    • Utilization of/and support of staff in using Electronic Health Record (EHR).
    • Conduct chart reviews and sign off on all chart of non-licensed staff.
    • Participate in Crisis Department Education and Training for staff.
    • Additional responsibilities consistent with Crisis Department requirements.


    • Must possess an associate or independent license– LAC, LPC, LAMFT, LMFT, LASAC, LISAC, LMSW, LCSW– under AzBBHE/AzBPE in accordance with the Arizona Board of Behavioral Health guidelines.
    • Preference will be given to applicants with previous program development experience.
    • Preference will be given to applicants with supervisory experience.
    • Must be able to work well and tactfully with individuals and groups.
    • Must have or obtain a valid Arizona Driver License, be 21 years of age with a minimum 3 years driving experience. Must meet requirements of Terros driving policy.
    • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 20 working days of employment.
    • Must have the ability to perform first aid, and cardiopulmonary resuscitation as necessary and appropriate.




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