Terros Health

  • Recovery Navigator - 23rd Ave. Phoenix, AZ

    Job Locations US-AZ-Phoenix
    Job ID
    # of Openings
    Behavioral Health/Social Work
    Recovery Clinics
    Weekly Hours
  • Overview

    Terros Health is pleased to share an exciting and challenging opportunity for a Recovery Navigator. You will be responsible for outreach, coordination of care and assessment of clinical needs in order to inspire a change for life in the patients paneled to Terros Health as their Behavioral Health Home. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.


    Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.


    If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!


    This role will work with individuals diagnosed with a Serious Mental Illness by conducting outreach by phone and in the field to engage and encourage clients to participate in treatment opportunities including psychiatric, case management, peer support, and/or primary care services. Completes Navigator assessments, crisis plans, treatment plans, and health risk assessments, and coordinates or refers for services identified. Collaborates with assigned Clinical Director to review assessments for determine level of care needed for clients. Embraces the recovery philosophy and promotes a safe recovery environment for clients. Uses advanced Motivational Interviewing strategies to engage and support clients receiving services. Works under the direct supervision of the assigned Clinical Director.


    • The applicant must have the minimum combination of education and/or experience:
      • A bachelor’s degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
      • A bachelor’s degree in the field of behavioral health and any behavioral health experience, or
      • A master’s degree or higher in the field of behavioral health.
    • Valid Arizona Driver’s License
    • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 20 working days of employment.

    • Certified Case Manager preferred
    • Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
    • Excellent communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.
    • Advanced Motivational Interviewing and engagement skills.
    • Basic understanding of the DSM-V preferred.
    • Computer skills:  Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred.
    • Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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