Terros Health

  • Director of Central Arizona Crisis Services - Licensed

    Job Locations US-AZ-Phoenix
    Job ID
    # of Openings
    Crisis Mobile
    Weekly Hours
  • Overview

    We have an exciting and immediate need for an experienced Director of Central Arizona Crisis Services.

    Terros Health, Inc. is a progressive and innovative leader in health care. Our company and leadership are consistently ranked amongst the best of Arizona health care and are known nationally. If you are interested in “Inspiring change for life” in others and want to do this in a way that is consistent with our values of integrity, compassion and empowerment, you have found your professional home with us! By the way, we also like to have fun at work, so an ability to not take oneself too seriously is seriously important. One of the reasons we are ranked among the best is because we believe in taking care of our employees. We offer some of the best benefits in the business. Check them out below:


    Benefits include:

    • Medical insurance: PPO Health Reimbursement, HDHP Health Savings Account, and a traditional PPO
    • Vision insurance
    • Dental and Orthodontics insurance
    • Flexible Spending Accounts
    • Accidental Death & Dismemberment insurance
    • Disability insurance
    • Paid Life insurance
    • 401K with company matching (Company matching after the first 6 months of employment)
    • Employee Assistance Program
    • Financial Consultation and Referrals
    • Family & Caregiving Resources and Referrals
    • Legal Consultations
    • Paid Holidays
    • Generous paid time off/Vacation time
    • Paid sick time
    • Tuition discounts through our strategic partnership
    • Employee discounts on car rental through Enterprise Rental Car
    • If you've been in search of a growing organization with a forward thinking, and caring culture: Terros Health may be the company you’ve been looking for.  




    As the Director of Mobile Crisis Services (Central Region), you will be part of one of the most innovative and effective crisis systems in the nation. As Director, your role will be to lead our teams towards ever improving clinical excellence and outstanding patient care. You will oversee a team of experienced clinical crisis managers and support them in their efforts to drive clinical and patient care excellence. As a Terros Health leader, you will have opportunities to work in cross-functional teams to solve business challenges. The use of data will be critical to evaluate the effectiveness and efficiency of crisis teams to identify ways to improve clinical services, patient care and stakeholder value. You will report to the Chief Clinical Officer/Chief Population Health Officer, Larry Villano LPC, LISAC.

    • Acts as a servant-leader to their team
    • Ensure that crisis staff receives the most current and evidenced based training and supervision to perform crisis functions with excellence
    • Provides outstanding internal and external customer service
    • Uses data to drive clinical and patient care excellence and stakeholder value
    • Owns the department’s budget and operates within it
    • Successfully works in cross-functional teams to solve challenges
    • Model the values of the organization and communicate potential risks and opportunities for the program to supervisor
    • Adhere to Terros, Counseling, Social Work Code of Ethics
    • Ability to present engagingly to larger groups
    • Ensure staff performance reviews (6 month and annual) are completed on or before due dates and reviews incorporate, when available, information in staff files such as kudos, corrective counseling and supervision notes
    • While on-call, respond to pages quickly and effectively problem solve with Crisis staff
    • Perform other duties as assigned




    • 21 years of age or older and have a Master’s degree in a behavioral health field  
    • Possess an independent behavioral health license in accordance with the Arizona Board of Behavioral Health guidelines and meet all current rules for performing clinical supervision as outlined by the Arizona Department of Human Services
    • Ability to work well and tactfully with individuals and groups
    • Possess a valid Arizona’s Driver’s license, and be able to properly and safely operate a Terros vehicle, incurred traffic violations may be subject to disciplinary action
    • Be and remain sufficiently physically fit to perform all job duties
    • Ability to perform first aid, and cardiopulmonary resuscitation as necessary and appropriate
    • Confidentiality of client records shall be maintained during and after employment at Terros, failure to do so may result in dismissal
    • Knowledge of rules and regulations governing publicly funded behavioral health programs, community resources, crisis services, and crisis interventions
    • Knowledge in working with clients in crisis as well as community resources to provide additional assistance and follow-up
    • Supervisory experience with the ability to conduct clinical chart reviews and provide clinical consultation to staff
    • Possess effective verbal and written communication skills, and the ability to establish good professional working relationships
    • Experience working with ethnic/racial minorities and bilingual desired, but not required
    • Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




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