Terros Health

  • Lead Crisis Clinician - Flagstaff

    Job Locations US-AZ-Flagstaff
    Job ID
    # of Openings
    Behavioral Health/Social Work
    Crisis Mobile
    Weekly Hours
  • Overview

    We are pleased to share an exciting opportunity at Terros Health for a Lead Crisis Clinician.


    Terros Health, Inc. is a four-decade old, fully integrated community healthcare provider: With over 30 clinics throughout the Phoenix metro area, including Tucson, Flagstaff, Kingman and Prescott Arizona. We have an exciting and immediate need for an experienced Lead Crisis Clinician. As one of the state’s leading, healthcare providers: Terros Health offers great work-life-balance, and continued career progression. Each regular full time, new hire is eligible to participate in our best-in-class employee benefit plan the 1st of the month following their date of hire.

    Benefits include:

    • Medical insurance: PPO Health Reimbursement, HDHP Health Savings Account, and a traditional PPO
    • Vision insurance
    • Dental and Orthodontics insurance
    • Flexible Spending Accounts
    • Accidental Death & Dismemberment insurance
    • Disability insurance
    • Paid Life insurance
    • 401K with company matching (Company matching after the first 6 months of employment)
    • Employee Assistance Program
    • Financial Consultation and Referrals
    • Family & Caregiving Resources and Referrals
    • Legal Consultations
    • Paid Holidays
    • Generous paid time off/Vacation time
    • Paid sick time
    • Tuition discounts through our strategic partnership
    • Employee discounts on car rental through Enterprise Rental Car
    • If you've been in search of a growing organization with a forward thinking, and caring culture: Terros Health may be the company you’ve been looking for.



    This position has a dual role: First, as part of the mobile crisis team, the Lead Crisis Clinician responds on-site to individuals in crisis whose issues cannot be resolved by the crisis call center telephonically. Utilizing best practices in crisis intervention, the Lead Crisis Clinician responds to and supports individuals and families in crisis. Second, engages in clinical and administrative activities and oversight necessary for the crisis department to function on a daily basis and meet state standards.

     This position will:

    • Performing mobile crisis interventions in a variety of settings including individual residences, schools, and hospital emergency rooms.
    • Working effectively and respectfully with clients, families, schools, first responders and all others involved
    • Supporting hospital discharges by providing assessment, planning and facilitation with hospital team
    • Acting as a key interface between the Crisis Department and the crisis call center
    • Ensuring the necessary infrastructure is in place and operating
    • Helping manage the Crisis Department schedule
    • Working closely with fleet and facilities departments
    • Auditing of documentation to ensure administrative completeness and accuracy
    • Playing a key role in the training of new staff members
    • Supporting the Northern Arizona Director and Managers in providing clinical and administrative oversight of BHT level staff, including clinical review of documentation
    • Assisting Director and Manager with tasks as needed


    • Mobile Crisis work experience is preferred 
    • Master's degree or higher in the field of behavioral health and Arizona Behavioral Health licensure, or ability to obtain within 4 months
    • Ability to obtain valid AZ driver’s license and Level 1 AZ fingerprint clearance card
    • Ability to perform physical duties associated with this role
    • Must be at least 21 years of age
    • Ability to work well and tactfully with individuals and groups

    • Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • Work 10 consecutive hours or longer if clinical or administrative needs arise.
      • Carry equipment to the team vehicle (approximately 35 lbs.) and during intervention.
      • Ability to use computer equipment in office and in moving vehicle while partner drives.
      • Communicate in person, on phone, and via two way radio.
      • Operate a vehicle safely at various times of day/night depending upon hours worked.
      • Work in an emotionally and physically stressful situation


     May be required at any given time:

    • Tolerate conducting intervention outside in unfavorable conditions (i.e. summer heat, rain, and in wind/dust)
    • Be able to walk up and down multiple flights of stairs
    • Ability to bend at the knees
    • Tolerate conditions in client residences to include smoke, pets (to include rats, snakes, cats, dogs, etc.), smells (i.e. feces, rot, etc.), etc.
    • Be able to quickly escape a dangerous situation regardless of the environment
    • Work overtime and/or past scheduled 10 hour shift as long as required by situation
    • Walking, standing, and/or sitting for extended periods of time
    • Varying times to eat and take breaks
    • Be able to assist in supporting 100 lbs
    • Must have the ability to perform first aid, and cardiopulmonary resuscitation as necessary and appropriate.
    • Confidentiality of client records shall be maintained during and after employment at Terros Health. 



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