Terros Health

  • Medical Assistant (Behavioral Health) - Stapley Drive Integrated Care- Mesa, AZ - Front & Back Office MA

    Job Locations US-AZ-Mesa
    Job ID
    # of Openings
    Behavioral Health/Social Work
    Med Services
    Weekly Hours
  • Overview

    We are pleased to share an exciting opportunity at Terros Health for a Medical Assistant. You will need to be professional, friendly, a self-starter, organized, and compassionate.


    Terros is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.


    If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!  If you are energized by helping people during their most challenging times, this vital opportunity will be rewarding.


    Seeking an experienced Medical Assistant for a full-time position at our Stapley Drive Integrated Care.

    Terros Health_Color


    Seeking an experienced Medical Assistant with an interest or experience in Behavioral Health to work 5 - 8's at our Stapley Drive Integrated Care in Mesa, AZ.  Front Office: 70%, Back Office: 30%


    The Medical Assistant provides supportive services for the medical practitioners and primary care patients.


    • Provides ongoing services as a medical assistant to patients in need of medical services for the purpose of establishing and reaching appropriate treatment goals.
    • Prepares patients for examinations, takes medical histories, assists the physician during the examination, explains medical procedures to patients.
    • Coordinates the appropriate client information with the behavioral health and other specialty care offices.
    • Follows up on the pharmacy, clients, staff and all other parties phone calls and coordinates a response back based on the consult with the medical staff.
    • Maintains appropriate knowledge, skill, and coordination of services for this position.
    • Answers phones, schedules appointments, greets patients, and may create correspondence. May assume any, or all of the general clerical duties within the office.
    • Follows up accordingly/promptly on clients requests via phone/letter at the direction of medical practitioners. May coordinate with the involved parties on behalf of the client.
    • Updates patient files, schedules medical tests, and arranges for hospital admissions.
    • Follows up on missed medical appointments to appropriately re-engage the patients.
    • Seeks appropriate clinical supervision to ensure the provision of effective supportive services.
    • Establishes appropriate patient documentations, applications, forms that conform to agency guidelines, audit tools best professional practice, and State licensing regulations.
    • Completes client documentations within the established guidelines including but not limited to completion of progress notes on the date of service; completes medical intake paperwork and submits on date of service.
    • Participates in required staff meeting and in-service meetings.
    • Participates in departmental assessment of treatment and program outcomes by providing requested information related to client care.
    • Facilitates team building with peers by appropriate participation in scheduled staff meetings and trainings and providing support and leadership to other staff members.
    • Completes required CEU’s annually and provides documentation of these activities to supervisor. 


    Offering a competitive package, including full benefits with 401K plan and generous PTO/Sick policy.


    Bilingual in Spanish is Preferred



    • Excellent communication skills, including writing, proof reading skills, and speaking.
    • Ability to manage multiple projects and work assignments from a variety of staff and volunteers.
    • Excellent interpersonal skills both in person and by phone, with high professionalism.
    • Ability to accomplish projects with little supervision.
    • Fantastic customer service ethic and high expectations for quality.
    • Medical Assistant Certificate/Diploma Required.
    • At least 3 years of experience with office administrative management.
    • Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; event registration software; email and web searches.
    • Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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