Terros Health

  • Program Coordinator - Ryan White Part A

    Job Locations US-AZ-Phoenix
    Job ID
    # of Openings
    Behavioral Health/Social Work
    Weekly Hours
  • Overview

    Terros Health, Inc. is a four decade old, fully integrated community healthcare provider: With over 30 clinics throughout the Phoenix metro area, including Tucson, Flagstaff and Prescott Arizona. We have an exciting and immediate need for an experienced Health and Safety Coordinator. As one of the state’s leading, healthcare providers: Terros Health offers great work-life-balance, and continued career progression. Each new hire is eligible to participate in our best-in-class employee benefit plan the 1st of the month following their date of hire.

    Benefits include:

    • Medical insurance: PPO Health Reimbursement, HDHP Health Savings Account, and a traditional PPO
    • Vision insurance
    • Dental and Orthodontics insurance
    • Flexible Spending Accounts
    • Accidental Death & Dismemberment insurance
    • Disability insurance
    • Paid Life insurance
    • 401K with company matching (No company matching for the first 6 months of employment)
    • Employee Assistance Program
    • Financial Consultation and Referrals
    • Family & Caregiving Resources and Referrals
    • Legal Consultations
    • Paid Holidays
    • Generous paid time off/Vacation time
    • Paid sick time
    • Tuition discounts through our strategic partnership
    • Employee discounts at LA Fitness athletic clubs
    • Employee discounts on car rental through Enterprise Rental Car

    If you've been in search of a growing organization with a forward thinking, and caring culture: Terros Health may be the company you’ve been looking for.


    This position assists the Program Manager in day-to-day operations of Ryan White Part A Early Intervention Program. This position acts as a lead conducting all Early Intervention Services (EIS), HIV Testing, Linkage to care, referrals, health education and literacy. Completes all duties of an Intervention Specialist in addition to collaborate and coordinates with Program Manager to ensure that all program deliverables are met. Responsible for maintaining a historical record of the activities and progress of programs. Ensures accurate collection of data to generate reports and billing in a timely manner. Works within budget to ensure all necessary resources and supplies to meet all contractual obligations are obtained. Assists with ongoing program development, management and training.



    • Work as a lead team member with other personnel and collaborators to deliver Early Intervention Services to reduce the onset of substance abuse, HIV and hepatitis in Maricopa County. 
    • Oversee day-to-day operations of departments and programs that are affiliated with the Ryan White Part A EIS program.
    • Conduct community recruitment throughout Maricopa County to educate residents, businesses and other stakeholders about EIS.
    • Act as initial point of contact for departments by responding to inquiries and requests or directing as appropriate.
    • Provide information regarding programs, courses, policies, and procedures to internal and external contacts.
    • Maintain inventory of office and instrumental supplies.
    • As assigned, utilize the internal ReqNet system for the ordering process for program/department supplies.
    • Maintain a caseload of 50 unique individuals. 
    • Maintain departmental HIV continuum of care data for all HIV positive clients.
    • Attend training and meetings deemed necessary to perform goals and objectives of the program.
    • Assist in setting up plans and ensuring timelines are met.
    • Schedule appointments and meetings and assist in the development of program/meeting agendas, and meeting minutes.
    • Develop skills in the prevention and intervention of substance abuse, mental health, HIV, hepatitis other communicable diseases through study and training.
    • Search for updated referral information as needed for program participants.
    • Maintain logs and records of program activities in a timely and accurate manner including 1) screening and locator forms, 2) CAREWare evaluation forms; 3) outreach notes and logs, 4) outreach logs; 5) billing/services tickets, as well as create, maintain and update mailing and data base systems.
    • Prepare correspondence, data, and other information as needed.
    • Provide presentations for information dissemination at a minimum of three conferences per year.
    • Attend staff meetings and provide input on departmental activities and provide alternative goals and objectives to increase effectiveness when appropriate.
    • Other duties as assigned by Program Manager



    • Dependability – 1) Be on time; 2) Follow through on commitments; 3) Meet deadlines
    • Planning – 1) Plans ahead; 2) Recognizes and communicates potential problems
    • Communication – 1) Listens effectively; 2) Shares concerns respectfully and directly; 3) Uses supervisor consistently to problem-solve; 4) Obtains clarification reliably; 5) Focuses on solutions rather than problems
    • Teamwork – 1) Actively informs all involved; 2) Remains open to diversity of opinion, new ideas; 3) Supports consensus decision in meetings/policies; 4) Actively participates in group discussions; 5) Greets new faces/helpful to new staff; 6) Learns about other Terros programs
    • Customer Service – 1) Offers assistance; 2) Assumes responsibility to meet customer needs; 3) Answers phone with name and appropriate greeting


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