Terros Health

  • Program Assistant - Families F.I.R.S.T

    Job Locations US-AZ-Phoenix
    Job ID
    # of Openings
    Behavioral Health/Social Work
    Weekly Hours
  • Overview

    Terros Health, Inc. is a four decade old, fully integrated community healthcare provider: With over 30 clinics throughout the Phoenix metro area, including Tucson, Flagstaff and Prescott Arizona. We have an exciting and immediate need for an experienced Families F.I.R.S.T Program Assistant. As one of the state’s leading, healthcare providers: Terros Health offers great work-life-balance, and continued career progression. Each regular full time new hire is eligible to participate in our best-in-class employee benefit plan the 1st of the month following their date of hire.

    Benefits include:

    • Medical insurance: PPO Health Reimbursement, HDHP Health Savings Account, and a traditional PPO
    • Vision insurance
    • Dental and Orthodontics insurance
    • Flexible Spending Accounts
    • Accidental Death & Dismemberment insurance
    • Disability insurance
    • Paid Life insurance
    • 401K with company matching (company matching after your first 6 months of employment)
    • Employee Assistance Program
    • Financial Consultation and Referrals
    • Family & Caregiving Resources and Referrals
    • Legal Consultations
    • Paid Holidays
    • Generous paid time off/Vacation time
    • Paid sick time
    • Tuition discounts through our strategic partnership
    • Employee discounts at LA Fitness athletic clubs
    • Employee discounts on car rental through Enterprise Rental Car

    If you've been in search of a growing organization with a forward thinking, and caring culture: Terros Health may be the company you’ve been looking for.


    The Families FIRST Program Assistant is responsible for performing functions related to the client’s electronic records to include processes from time of referral to closure. Position will focus efforts on case closures and adherence to documentation that is uploaded into the CHILDS system. Provide a continuous quality improvement process to educate staff on adherence to quality and compliance standards. Works under direct supervision of the Director of Case Management.



    • Reviews client records and completes case closure activities (such as but not limited to closure documentation, PCP coordination, and DCS coordination
    • Reviews, tracks and uploads required documentation into electronic records and CHILDS (such as but not limited to assessment summaries, treatment plans, and monthly reports)
    • Maintain accurate record keeping and documentation
    • Assist in documenting pertinent case information related to CHILDS uploads and case closures
    • Assist in sharing the information between treatment team members in an integrated care setting
    • Provides other administrative functions to the program





    1. Pass the Department of Health Services/Department of Public Safety Fingerprint and Central Registry requirements.
    2. Minimum 21 years of age.
    3. High School Diploma or Equivalent.
    4. Valid Arizona Driver’s License and auto liability insurance
    5. Good grammar, writing and communication skills.
    6. The ability to interact in a clear and professional manner with other care providers is essential.
    7. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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