Medical Assistant (Behavioral Health) - Priest Drive Recovery Center - Tempe, AZ

US-AZ-Tempe
Job ID
2017-2236
# of Openings
2
Category
Behavioral Health/Social Work
Program
Recovery Clinics
Weekly Hours
40

Overview

We are pleased to share an exciting opportunity at Terros Health for an Medical Assistant (Behavioral Health). You will need to be professional, friendly, a self-starter, organized, and compassionate.

 

Terros is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

 

If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!  If you are energized by helping people during their most challenging times, this vital opportunity will be rewarding.

 

Terros Health_Color

Responsibilities

Under the agency’s policies and professional requirements, with oversight from medical/clinical staff, provides supportive services for the medical practitioners and primary care patients. This position is responsible for both clinical and administrative tasks, including in-office assistance for exams, follow-ups, support and education of all the medical clients, and office support. The Medical Assistant provides coordination with pharmacies, and other medical providers, as well as completing prior authorizations. Will perform program related activities as assigned, facilitates teamwork within the organization and participates in evaluation procedures and professional record keeping, works under the direct supervision of the program M.D. / D.O.

 

Position is located at Priest Drive Recovery Center in Tempe, AZ, near Priest and Loop 202. 

 

  • Provides ongoing services as a medical assistant to patients in need of medical services for the purpose of establishing and reaching appropriate treatment goals.
  • Prepares patients for examinations, takes medical histories, assists the physician during the examination, explains medical procedures to patients.
  • Coordinates the appropriate client information with the behavioral health and other specialty care offices.
  • Follows up on the pharmacy, clients, staff and all other parties phone calls and coordinates a response back based on the consult with the medical staff.
  • Maintains appropriate knowledge, skill, and coordination of services for this position.
  • Answers phones, schedules appointments, greets patients, and may create correspondence. May assume any, or all of the general clerical duties within the office.
  • Follows up accordingly/promptly on clients requests via phone/letter at the direction of medical practioners. May coordinate with the involved parties on behalf of the client.
  • Updates patient files, schedules medical tests, and arranges for hospital admissions.
  • Follows up on missed medical appointments to appropriately re-engage the patients.
  • Seeks appropriate clinical supervision to ensure the provision of effective supportive services.
  • Establishes appropriate patient documentations, applications, forms that conform to agency guidelines, audit tools best professional practice, and State licensing regulations.
  • Completes client documentations within the established guidelines including but not limited to completion of progress notes on the date of service; completes medical intake paperwork and submits on date of service.
  • Participates in required staff meeting and in-service meetings.
  • Participates in departmental assessment of treatment and program outcomes by providing requested information related to client care.
  • Facilitates team building with peers by appropriate participation in scheduled staff meetings and trainings and providing support and leadership to other staff members.
  • Completes required CEU’s annually and provides documentation of these activities to supervisor. 

Qualifications

  • Associates Degree or equivalent experience in assistant administration, finance, accounting, or business administration and at least two years experience in assistant administration preferably in a behavioral health managed care environment.
  • Must have MA certificate and CPI certificate.
  • Knowledge of basic requirements for documentation of behavioral health services, clinical operations, and treatment of mental and substance abuse disorders.
  • Ability to work well independently and with little need for supervision. Identifying and analyzing problems and recommending solutions.
  • Possess excellent analytical skills. Ability to process electronic reports. Proficient in Outlook, Word and Excel.

 

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