Senior Director of Human Resource

Job ID
# of Openings
Human Resources
Human Resources
Weekly Hours


We are pleased to share an exciting opportunity at Terros Health for a Senior Director of Human Resources. You will need to be professional, friendly, a self-starter, organized, and compassionate.


Terros is a fully integrated healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.


If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!  If you are energized by helping people during their most challenging times, this vital opportunity will be rewarding.



The Sr. Director of Human Resources is responsible for the overall provision of Human Resources services, policies and programs for the entire Company, excluding medical provider recruiting:


In addition, the Sr. Director will be responsible for strategic human resource planning in alignment with the Company’s overall strategic initiatives to provide Terros Health with the best people talent available and to position the Company as the employer of choice.  The Senior Director originates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.


Essential Functions

  1. Assists executive leadership team in the development of the Company’s plans and programs as a strategic partner, but particularly from the perspective of the impact on people
  2. Establishes credibility throughout the Company to be an effective listener and problem solver of people related issues.

Development of HR Department:

  1. Recruits, hires and manages HR staff in order to create an effective team that provides outstanding level of customer service to all departments and staff in the Company.
  2. Encourages the ongoing training and development of HR staff, including the creation of individual development plans.
  3. Selects, supervises and coordinates Company use of benefits insurance brokers, insurance carriers, retirement administrators and other outside vendors.
  4. Continuously studies, and makes recommendations, of all HR policies, programs, and practices to ensure they support achievement of Company’s strategic goals, and keep management informed of any new developments and trends.
  5. Establishes and monitors department metrics to ensure that the department is supporting the Company’s strategic initiatives, and provides needed reports to management.

Human Resources Information Systems (HRIS)

  1. Manages the development, maintenance, and effective utilization of all technology systems and programs that are the responsibility of the department including the HR sections of the Company’s intranet.

Training and Development

    1. In collaboration with the Learning and Development Department defines and manages all HR training programs for managers and employees and ensures that these programs are delivered effectively and meet overall corporate, HR and other department objectives.
    2. Leads the development and maintenance of an effective performance management system that includes performance development plans and employee development programs to align with overall corporate and department objectives

Recruiting and Hiring

  1. Develops an overall recruiting strategy that aligns with the Corporate and other department objectives to ensure that workforce needs are met and that there is a superior workforce.
  2. Monitors the effectiveness of the overall recruiting strategy and makes recommendations for appropriate changes in order to ensure objectives are met.

Employee Relations

  1. Partners with management to address on-going employee relations issues and ensure that personnel matters are addressed effectively and timely.
  2. Formulates, recommends and maintains HR policies and procedures.
  3. Partners with management to communicate HR policies, procedures, programs and laws.
  4. Recommends, develops and maintains employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
  5. Conducts investigations, or delegates to appropriate HR staff, when employee complaints are brought forth.
  6. Monitors and advises managers in the Company’s progressive discipline process and performance improvement process.
  7. Reviews and guides managers in the employee termination process.

 Compensation and Benefits

  1. Establishes, recommends, maintains and monitors the company wage and salary structure, pay policies, and oversees the variable pay systems within the Company with the desired outcome of attracting, retaining and motivating employees within cost containment guidelines.
  2. Establishes, recommends, maintains, and monitors employee benefits with the desired outcome of employee satisfaction within cost containment guidelines.


  1. Leads Company with respect to legal compliance for HR related matters and government reporting.
  2. Keeps executive management abreast of changes in the law that impact the Company and makes recommendations for the Company to maintain compliance.
  3. Coordinates with outside counsel regarding any employment law claims including administrative charges.

Organization Development

  1. Designs, directs and manages a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, high potential employee development, and change management.
  2. Partners with Communications on employee communication feedback through a variety of avenues such as employee satisfaction survey, intranet, company meetings, and HR and leadership engagement at sites.
  3. Directs a process of organizational planning that evaluates company structure, job design, and personnel forecasting throughout the Company.
  4. Identifies and monitors the Company’s culture so that it supports the attainment of the Company’s objectives and promotes employee satisfaction.







  • Bachelor’s degree required, Master’s preferred.
  • PHR or SPHR certification
  • Must have Human Resource or Organizational Development Leadership experience in the healthcare or professional services arena supporting at least 500 employees in multiple locations
  • Minimum of 10 years’ experience in Human Resources or Organizational Development
  • Experience with Project Management or Six Sigma a plus
  • Excellent interpersonal, leadership and presentation skills
  • Experience with HRIS applications
  • Ability to manage multiple priorities
  • Experience in partnering with senior leaders to achieve results


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